Online Services

In addition to being able to book appointments and ordering prescriptions, patients now have the option to have online access to their GP record. This means anything entered into a patients record on or after this time will be viewed by the patient. This includes the following.

  • Consultation notes
  • Incoming and outgoing communications/letters
  • Medication (repeat and acute) history
  • Summary and family history information

There may be some sections of the above which may be restricted for a select number of patients, but this will be reviewed by clinicians on an individual basis.

Patients who already have online access will have been able to view some of the above features already but not in as much detail as they will be able to view now.

Patients who do not have online access can register for online services by completing the online registration form via our website or directly through the chosen app. If you do not wish to register for online services the above listed will remain inactive until you decide to register. 

 

Keeping your data secure

When your surgery is connected, and you register in the app, we'll carry out checks to confirm your identity. The app will then securely connect to information from your GP surgery. To keep your access secure, we'll send a security code to your phone each time you use the app.

Keep your online records safe & secure document

Below are a couple of secure apps recommended when using online services.

NHS App

The NHS App

If you’re a patient at our practice you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

If you already use online services via SystmOnline, you can continue to use it. You can use the NHS App as well.

For more information click here.

For help and support using the nhs app, please click here.

Use the NHS App to:

  • check your symptoms
  • find out what to do when you need help urgently
  • book and manage appointments at your GP surgery
  • order repeat prescriptions
  • view your GP medical record securely
  • register to be an organ donor
  • choose how the NHS uses your data

Download on the App Store (IOS)

Download on Google Play Store (Android)