Access Online Services

You are now able to book/cancel appointments online and request repeat prescriptions online using the surgery online system.

To access the service you will need to come to the surgery to register at Reception where you will be given a Personal Identification Number (PIN) which you can then use to set up your unique user account with your own secure password. Please remember to bring Photographic ID with you to the surgery to get you registration details.


1. Obtaining your Registration Information

Please note that, for identification and confidentiality purposes, you will need to present in person at the surgery to obtain your PIN. Please bring 2 forms of identification. This must include some photo ID.

Ask the receptionist for details of how to register for Patient Access and receive your registration details then follow the simple instructions below.

2. First Time Use of Patient Access Online

Click on

Register and follow the log-on instructions.

You will be asked to create an account.

You will be prompted for your personal login details, which will be on your registration letter, previously obtained from the surgery.

You can then register and use our online services.

Patient Access now available on a mobile app

Available on the android and iOS platforms, the free Patient Access Mobile app will let you

  • book appointments*
  • order repeat prescriptions*
  • securely message the practice*
  • update personal details, e.g. change of address

The app provides greater convenience for our patients who are away from a desktop PC or laptop, with access to a Smartphone.

The app was one of the first to feature in the NHS Commissioning Board's Health Apps Library and was launched at the Healthcare Innovation Expo 2013 in London

Visit to download and for further details

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